Privacy Policy

Last Updated: January 1, 2026

Amaizonia Technology Solutions ("we", "us", "our", "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at amaizonia.tech and use our services.

Please read this Privacy Policy carefully. By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website.

1. Who We Are

Data Controller: Amaizonia Technology Solutions

Registered Address:
Kemp House, 160 City Road
London, EC1V 2NX
United Kingdom

Website: https://amaizonia.tech
Contact: Via our contact form

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you provide directly to us through:

• Contact Forms: Name, email address, subject, message, phone number (optional), company name (optional)
• Chatbot Interactions: Name, email address, phone number (optional), company name (optional), messages, conversation history, language preferences
• Meeting Bookings: Information provided when scheduling meetings through our calendar system
• Blog Comments: Name, email address, website (optional), and comment content (if applicable)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities:

• IP Address: We collect your IP address for security, analytics, and fraud prevention purposes
• Geolocation Data: When you submit our contact form, we may collect your approximate location (latitude, longitude, accuracy) if you grant permission
• Browser Information: Browser type, version, and user agent string
• Device Information: Device type, operating system, screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, referral sources
• Cookies and Tracking Technologies: See our Cookie Policy for detailed information

2.3 Third-Party Information

We may receive information about you from third-party services:

• IP Address Service (IPify): We use IPify API to detect your IP address
• Analytics Services: If enabled, analytics providers may collect usage data

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our services, including responding to inquiries and processing requests
• Communication: To communicate with you about our services, respond to your inquiries, and send you conversation transcripts (if requested)
• Customer Support: To provide customer support and technical assistance
• Analytics and Improvement: To analyse website usage, understand user preferences, and improve our website and services
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage our business operations, including data storage, backup, and record-keeping

4. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent (e.g., submitting a contact form, using the chatbot, accepting cookies)
• Legitimate Interests: For website security, fraud prevention, analytics, and business operations
• Contractual Necessity: To fulfil our obligations when you request services or information
• Legal Obligation: To comply with applicable laws and regulations

5. Data Storage and Retention

5.1 Storage Locations

Your data is stored in the following locations:

• LocalStorage (Browser): Chatbot conversation data stored locally in your browser
• Netlify Forms: Contact form and chatbot submissions stored on Netlify's secure servers
• Google Sheets: Data stored in Google Sheets spreadsheets for backup and analysis

5.2 Data Retention Periods

• Contact Form Submissions: Retained for 3 years from date of submission, or until you request deletion
• Chatbot Conversations: Retained for 2 years from last interaction, or until you request deletion
• IP Addresses: Retained for 12 months for security and analytics purposes
• Geolocation Data: Retained for 6 months, then anonymised or deleted
• Cookies: Retention periods vary by cookie type (see Cookie Policy)
• Blog Comments: Retained indefinitely unless you request deletion

We may retain certain data for longer periods if required by law or for legitimate business purposes such as dispute resolution or enforcement of agreements.

6. Third-Party Services and Data Sharing

6.1 Third-Party Service Providers

We use the following third-party services that may process your data:

• Netlify: Website hosting and form processing. Data is processed in accordance with Netlify's Privacy Policy. View Netlify Privacy Policy
• Google Sheets: Data storage and management. Data is processed in accordance with Google's Privacy Policy. View Google Privacy Policy
• Cal.com: Meeting scheduling service. Data is processed in accordance with Cal.com's Privacy Policy. View Cal.com Privacy Policy
• IPify: IP address detection service. View IPify Privacy Policy

6.2 Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others

6.3 International Data Transfers

Some of our service providers may process your data outside the UK/EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO)
• Adequacy decisions by the UK government
• Other appropriate safeguards as required by UK GDPR

7. Your Data Protection Rights (UK GDPR)

Under UK GDPR and Data Protection Act 2018, you have the following rights:

• Right of Access: You have the right to request copies of your personal data
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data
• Right to Erasure: You have the right to request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: You have the right to request restriction of processing of your data
• Right to Data Portability: You have the right to request transfer of your data to another service
• Right to Object: You have the right to object to processing of your data for certain purposes
• Rights Related to Automated Decision-Making: You have rights regarding automated processing and profiling
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time

To exercise any of these rights, please contact us through our contact form or email us. We will respond to your request within one month.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately. Visit ICO Complaint Page

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and browsing activities. For detailed information about the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.

You can manage your cookie preferences at any time through the cookie settings button on our website.

9. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

• Encryption: Data transmitted over the internet is encrypted using HTTPS/TLS
• Access Controls: Limited access to personal data on a need-to-know basis
• Secure Storage: Data stored on secure servers with appropriate access controls
• Regular Updates: Security systems and software are regularly updated
• Staff Training: Staff are trained on data protection and security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

10. Data Breach Procedures

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will:

• Notify the UK Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach
• Notify affected individuals without undue delay if the breach poses a high risk
• Provide clear information about the nature of the breach and steps being taken
• Take immediate steps to contain and remediate the breach

11. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

12. Chatbot and AI Services

When you interact with our AI chatbot:

• Your conversation history is stored locally in your browser (LocalStorage)
• When you provide your details, your conversation transcript may be sent to your email address
• Conversation data is stored in Netlify Forms and Google Sheets for customer support and service improvement
• We use this data to improve our chatbot's responses and provide better customer service
• You can request deletion of your conversation data at any time

13. Contact Form Data

When you submit our contact form:

• Your information is stored in Netlify Forms and Google Sheets
• We collect your IP address and geolocation data (if permission granted) for security and analytics
• Your data is used to respond to your inquiry and may be retained for customer relationship management
• You can request deletion of your contact form submission at any time

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Providing notice on our website or via email for significant changes

Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Amaizonia Technology Solutions
Kemp House, 160 City Road
London, EC1V 2NX
United Kingdom

Contact: Via our contact form
Website: https://amaizonia.tech

Data Protection Officer: For data protection inquiries, please use our contact form and specify "Data Protection" in your message.

16. Additional Resources

For more information about your data protection rights in the UK, please visit:

• UK Information Commissioner's Office (ICO)
• Our GDPR Information Page
• Our Cookie Policy

17. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website.